KORYUU — PRIVACY POLICY
Version 1.0 (Koryuu-wide)
Effective date / Last updated: 3 June 2026
Applies to: all Koryuu applications, websites, and services.
This Privacy Policy explains how Koryuu ("Koryuu", "we", "us", or "our") collects, uses, shares, and protects personal data in connection with its applications (each, an "App"), its websites (including koryuu.com), and its related cloud, authentication, update, and support services (together, the "Services"). Koryuu is a software business based in Japan, presently operated as a sole proprietorship, reachable at https://www.koryuu.com.
This is a single policy that applies across all Koryuu Apps. Different Apps offer different features, so a given section below applies to you only to the extent the App you use actually provides that feature (for example, a user account, cloud sync, or AI features). Where an individual App needs to disclose something specific, it will do so in that App or in an App-specific supplement that adds to, and is read together with, this Policy.
For the purposes of data-protection laws, Koryuu is the controller of the personal data described in this Policy, except for (a) data you choose to send to a third-party AI provider through any optional AI features, and (b) content you choose to process, for which you are the controller and we (and the relevant providers) act on your instructions. See Sections 5 and 6.
This Policy forms part of, and should be read together with, the Koryuu End User License Agreement and Terms of Use (the "Terms").
1. SUMMARY (PLEASE ALSO READ THE FULL POLICY)
- Some Koryuu Apps work entirely on your device and require no account. Others require an account and use the cloud. The relevant sections apply per App.
- Where an App requires an account, sign-in is provided by Google Firebase Authentication; we collect your email address, a username, and (through Firebase) manage your password.
- Where an App offers cloud sync, some of the data you create in it (such as contacts, snippets, templates, project records, assistant configuration, lists, time records, and settings) is stored in the cloud using Google Firebase / Google Cloud (Firestore), linked to your account, so it is available when you sign in.
- For Apps with accounts, we record limited usage and session information (for example, app version, feature-usage counts, sign-in times, and your device name) to operate, secure, and improve the Services.
- Any AI features are optional and use "bring your own key" (BYOK). When you use them, the text and any files or images you submit are sent to the AI provider you choose. Your API keys are stored only on your device, in the operating system's secure credential store, and are never sent to us.
- The documents and files you process with an App are handled on your device and are not uploaded to us, except where you explicitly use a feature that sends data to a third party (the AI features) or attach a file to a bug report.
- You are responsible for the content you process and for ensuring you may store it in the cloud or send it to an AI provider.
2. SCOPE
This Policy applies to personal data processed through Koryuu Apps (across desktop, web, and mobile platforms, as applicable to each App), our websites, and the related cloud, authentication, update, and support services we operate. It does not apply to third-party services you choose to use (such as AI providers), which are governed by their own privacy policies, or to websites or services not operated by us. Features described below apply only to the Apps that include them.
3. DATA THAT STAYS ON YOUR DEVICE
For Apps that run on your device, the following data is, by design, kept locally and is not transmitted to us:
(a) API keys. API keys you enter for AI providers are stored in the operating system's secure credential store — the Windows Credential Manager, the macOS Keychain, or the platform-equivalent secure store. They are never written to a plain-text file, never included in backups we receive, and never transmitted to us. They are sent only from your device, directly to the AI provider you select, to authenticate your requests.
(b) The files and documents you work on. When you use an App to compare, convert, compress, inspect, render, or otherwise process files, that processing happens locally on your device. The contents of those files are not uploaded to us. (If you choose to use an AI feature on a file, or attach a file to a bug report, see Sections 5 and 6.)
(c) Local application data and cache. Application preferences, temporary files, rendered previews, and certain working data may be stored locally on your device. You can usually export or clear an App's data from within the App.
4. ACCOUNT, CLOUD, AND DIAGNOSTIC DATA WE PROCESS
For Apps that provide accounts and cloud features, and to deliver a reliable service, we process the following categories of data, primarily using Google Firebase / Google Cloud:
(a) Account and authentication data. When you register and sign in, we process your email address, a username you choose, your email-verification status, and authentication tokens. Your password is collected and managed by Google Firebase Authentication; we do not see or store your plain-text password.
(b) Cloud-stored application content. When you use account-linked features, data you create in the App is stored in the cloud (Google Firestore), associated with your account identifier, so it is available across sessions. Depending on the App, this can include: contacts, text snippets, templates, lists, project records, time records, assistant configuration (such as the selected provider and model — but not your API key), saved prompts, and app settings. Do not put information in these features that you are not permitted to store with a cloud provider.
(c) Usage and session data. We record limited diagnostic and usage information to operate, secure, and improve the Services, including: the application version you run, sign-in timestamps and session records, counts and timestamps of which features are used, your account email and identifier, and a device name (your computer's hostname, used to recognize the device associated with a session). This information is not used to access the contents of your files.
(d) Support and crash data. If you submit a bug report or a crash report, we process the information you provide, which may include a description, technical diagnostics, your account identifier, and any file or screenshot you choose to attach. Attach files to a bug report only if you are permitted to share them.
(e) Update and licensing data. To deliver updates and enforce minimum-version and licensing requirements, we process the application version and an account or session identifier. Update files are distributed through a code-hosting / distribution service.
(f) Purchase and billing data (paid Apps and subscriptions). Koryuu Apps are currently free; if in the future you buy a paid App, feature, or subscription, the payment itself is handled by a third-party payment provider or by an app store / platform. We do not collect or store your full payment-card number. We may receive limited transaction data — such as a payment confirmation, the amount and currency, billing country, and your subscription status — to provide the purchase, manage renewals and cancellations, handle refunds, and meet our tax and accounting obligations.
We do not include the contents of the files you process in usage, diagnostic, or telemetry data.
5. AI FEATURES AND "BRING YOUR OWN KEY" (BYOK)
Where a Koryuu App provides AI features, they are optional and operate only after you enable them, choose a provider, add your own API key, and accept the in-app AI consent notice.
(a) What is sent. When you use an AI feature, the content you submit — the text you type and any files, documents, or images you attach or scan — is transmitted over the internet to the AI provider you select (for example, Google Gemini, OpenAI, or Anthropic Claude), so that the provider can generate a response.
(b) We are not in the middle. We do not operate AI servers. We do not receive, store, or retain the content of your AI requests or the AI responses on our servers. The request goes from your device to the provider you chose.
(c) Your API key. Your API key is stored only on your device (Section 3(a)) and is sent only to the provider it belongs to. We never receive it.
(d) Provider terms govern. Each AI provider processes your submitted content under its own terms and privacy policy, which may include retention for abuse monitoring or other purposes. You are responsible for reviewing and complying with those terms and for deciding what content is appropriate to send. Do not send confidential, regulated, or client-restricted material unless your agreements and the provider's terms allow it.
(e) You control the controller relationship. Because you choose the provider and supply the key, you act as the controller of the content you submit to the AI provider, and the provider acts as your processor or independent controller under its own terms.
6. CONTENT YOU PROCESS — YOUR RESPONSIBILITY
You decide what files, documents, images, and information to process with a Koryuu App, to store using cloud features, to send to AI providers, or to attach to support requests. You are responsible for ensuring that you have the necessary rights and permissions to do so, and that doing so complies with your obligations to clients and third parties and with applicable law (including confidentiality and data-protection obligations). Where the content you process contains other people's personal data, you are the controller of that data and we process it only on your instructions to provide the Services.
7. HOW WE USE PERSONAL DATA
We use personal data to:
- create and manage your account and authenticate sign-in;
- provide cloud storage and synchronization of your account-linked data;
- operate, maintain, secure, and troubleshoot the Services;
- deliver updates and enforce version, licensing, and security requirements;
- understand which features are used so we can prioritize improvements;
- respond to your support requests and diagnose crashes and bugs;
- detect, prevent, and address fraud, abuse, security incidents, and violations of the Terms; and
- comply with legal obligations and enforce our agreements.
We do not sell your personal data, and we do not use the contents of your files to build advertising profiles.
8. LEGAL BASES (EEA / UK)
Where the EU or UK General Data Protection Regulation applies, we rely on the following legal bases:
- Performance of a contract — to provide the Services, your account, cloud sync, updates, and support (Article 6(1)(b)).
- Legitimate interests — to secure and improve the Services, understand feature usage, and prevent abuse, balanced against your rights (Article 6(1)(f)).
- Consent — for any optional AI features and any optional diagnostics that ask for your consent; you may withdraw consent at any time (Article 6(1)(a)).
- Legal obligation — to comply with applicable law (Article 6(1)(c)).
Where we rely on consent, withdrawing it does not affect processing carried out before withdrawal.
9. THIRD-PARTY PROVIDERS AND SUB-PROCESSORS
We share personal data with the following categories of service providers, only as needed to provide the Services:
- Google LLC / Google Cloud (Firebase Authentication, Cloud Firestore, Firebase Storage) — account authentication, cloud storage of account-linked data, and analytics/session records.
- AI providers you select (for example, Google Gemini, OpenAI, Anthropic) — only the content you choose to submit through any AI features, sent directly from your device using your own API key. These are services you choose; their use is governed by their own terms and privacy policies.
- A code-hosting / software-distribution service — to host and deliver application updates and installers.
- A payment provider and/or app store or platform (only where you purchase a paid App or subscription) — to process payments and manage subscriptions, renewals, and refunds. Your full payment-card details are handled by that provider under its own terms, not by us.
These providers are authorized to process personal data only to provide their services to us (or, for AI providers, to you), and not for their own unrelated purposes, except as described in their own policies. We do not otherwise sell or rent personal data. We may also disclose personal data if required by law, to respond to lawful requests, to enforce our agreements, or to protect the rights, safety, and security of users, the public, or Koryuu, and in connection with a merger, acquisition, or sale of assets (including transfer of the business to a company later formed to operate it), subject to this Policy.
10. INTERNATIONAL DATA TRANSFERS
We are based in Japan, and our providers (including Google) may process and store data on servers located in countries other than your own, including the United States and other jurisdictions. Where personal data is transferred internationally, we and our providers rely on appropriate safeguards recognized under applicable law, such as the European Commission's Standard Contractual Clauses (and the UK addendum) or an adequacy decision, and, in the case of any AI features, your instruction to send the content to the provider you selected. By using the Services, you understand that your data may be processed in these locations.
11. DATA RETENTION
We retain personal data for as long as your account is active and as needed to provide the Services, and thereafter only as necessary to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
- Account and cloud-stored content is retained until you delete it in the App or request deletion of your account, subject to short residual periods in backups and logs.
- Session, usage, and diagnostic records are retained for a limited period appropriate to security and product-improvement purposes and then deleted or aggregated.
- Support and crash reports are retained for as long as needed to resolve the matter and for a reasonable period afterward.
- API keys are not retained by us, because we never receive them; they remain on your device until you remove them.
When personal data is no longer needed, we delete it or irreversibly anonymize it.
12. SECURITY
We take reasonable technical and organizational measures designed to protect personal data, including:
- encryption of data in transit using HTTPS/TLS for all network communication with our cloud providers and (via your key) with AI providers;
- storage of account-linked data with Google Firebase / Google Cloud, which encrypts data at rest;
- storage of API keys in the operating-system secure credential store rather than in plain-text files;
- access controls and authentication on cloud data, scoped to your account; and
- collecting only the data we need ("data minimization").
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for protecting your account credentials and your device. If we become aware of a personal-data breach that legally requires notification, we will notify affected users and the relevant authorities as required by applicable law.
13. YOUR RIGHTS AND CHOICES
Depending on where you live, you may have rights regarding your personal data, including the rights to access, correct, delete, restrict, or object to certain processing, to data portability, and to withdraw consent. These may arise under laws such as the EU/UK GDPR, the Japanese Act on the Protection of Personal Information (個人情報保護法 / APPI), and the California Consumer Privacy Act (CCPA/ CPRA), among others.
In Koryuu Apps that provide accounts, you can typically:
- view, edit, and delete much of your account-linked data directly;
- export your data from the App's settings, where that option is offered;
- delete your account and its associated cloud data from the App's settings; and
- turn any AI features on or off and add or remove API keys.
To exercise other rights, or to request access to or deletion of your account and associated data, contact us at [email protected]. We will respond within the time required by applicable law and may need to verify your identity. We do not sell or "share" personal data for cross-context behavioral advertising as those terms are defined under California law. You also have the right to lodge a complaint with your local data-protection authority (in Japan, the Personal Information Protection Commission).
14. CHILDREN
Koryuu Apps are intended for general, business, and professional use and are not directed to children. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, contact us and we will delete it.
15. AUTOMATED DECISION-MAKING
We do not use your personal data to make decisions producing legal or similarly significant effects about you through solely automated means. Any AI features generate suggestions and output at your request; those outputs are for your assistance only and are not decisions made by us about you.
16. CHANGES TO THIS POLICY
We may update this Policy from time to time to reflect changes in our Apps, our providers, or legal requirements. When we make a material change, we will update the "Last updated" date and make the revised Policy available (for example, in an App's settings, on installation of a new version, or at koryuu.com). Your continued use of the Services after the revised Policy takes effect constitutes your acknowledgment of it.
17. CONTACT US
- Controller:
- Koryuu (a software business based in Japan)
- Website:
- https://www.koryuu.com
- Privacy matters:
- [email protected]
- General/support:
- [email protected]
The controller's representative name, business address, and other particulars required by applicable law are provided promptly, without charge, on request sent to the address above. For privacy questions, requests, or complaints, please contact [email protected].